04ENG202 Business Communication 5 ECTS
- masters effective corporate communication
- learns to communicate both orally and in writing in different kinds of communication situations
- learns to compile different business documents
- understands the letter writing process in the business world
- becomes aware of cultural differences in written business communication
Exchanging messages in the new networked business environments, customer contacts face-to-face and ear-to-ear, writing effective informational and promotional messages; written corporate communication: terms of business, inquiries, quotations, orders, shipping and invoicing. The focus of the course will be on written communication.
01ENG Englannin kieli ja viestintä 3 ECTS.
Compulsory class attendance, course work/assignments and examination.
Reppu, materials provided by the lecturer